Communications of the ACM
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A new regulatory framework, in Spain, has settled down a positive turn in social policies. Consequently, centres that provide special care and attention to handicapped persons have thrived. The staff attending such persons need to be skilled. The nature of both, staff and users, together with the health data treated, advises the implementation of a management information system that guarantees, controls and assures every care and service provided. The system presented in this paper intends to improve the workflow for the centres aforementioned, and assures every treatment that the users will be given thanks to RFID technologies. The social viability and economic feasibility of such centres is proven, reinforcing them is therefore an investment. The proposed system was tested in the Association of handicapped persons named El Saliente that through its Centro Especial de Empleo manages several day centres for elderly users and users with severe handicaps.