Multicriteria Group Decision Support for Information Systems Project Selection

Authors:
Chung-Hsing Yeh;Hepu Deng;Santoso Wibowo;Yan Xu
Affiliations:
Clayton School of Information Technology, Faculty of Information Technology, Monash University, Clayton, Victoria, Australia 3800;School of Business Information Technology, RMIT University, Victoria, Australia 3001;School of Business Information Technology, RMIT University, Victoria, Australia 3001;Clayton School of Information Technology, Faculty of Information Technology, Monash University, Clayton, Victoria, Australia 3800
Venue:
IEA/AIE '09 Proceedings of the 22nd International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems: Next-Generation Applied Intelligence
Year:
2009

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Abstract

This paper presents a fuzzy multicriteria group decision making approach for evaluating and selecting information systems projects. The inherent subjectiveness and imprecision of the evaluation process is modeled by using linguistic terms characterized by triangular fuzzy numbers. A new algorithm based on the concept of the degree of dominance is developed to avoid the complex and unreliable process of comparing fuzzy numbers usually required in fuzzy multicriteria decision making. A multicriteria decision support system is proposed to facilitate the evaluation and selection process. An information systems project selection problem is presented to demonstrate the effectiveness of the approach.