Electronic performance support systems: how and why to remake the workplace through the strategic application of technology
How do people learn at the workplace? investigating four workplace learning assumptions
EC-TEL'07 Proceedings of the Second European conference on Technology Enhanced Learning: creating new learning experiences on a global scale
A discussion of using mental models in assistive environments
Proceedings of the 5th International Conference on PErvasive Technologies Related to Assistive Environments
Situation aware interaction with multi-modal business applications in smart environments
HCI'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction for learning, culture, collaboration and business - Volume Part III
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Computational support for work-integrated learning will gain more and more attention. We understand informal self-directed work-integrated learning of knowledge workers as a by-product of their knowledge work activities and propose a conceptual as well as a technical approach for supporting learning from documents and learning in interaction with fellow knowledge workers. The paper focuses on contextualization and scripting as two means to specifically address the latter interaction type.