Heart rate variability: indicator of user state as an aid to human-computer interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Using mental load for managing interruptions in physiologically attentive user interfaces
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Evaluating usability based on multimodal information: an empirical study
Proceedings of the 8th international conference on Multimodal interfaces
Predicting user action from skin conductance
Proceedings of the 13th international conference on Intelligent user interfaces
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This paper outlines the INTERFACE methodology developed by researchers of our department. It is based on the simultaneous assessment of Heart Period Variability (HPV), Skin Conductance (SC) , and other data. The objective and significance of this paper are (1) showing its capability of identifying quality attributes of software elements with a time-resolution of only a few seconds and (2) presenting its practical applicability in the evaluation phase of a real software development process. The Department of Ergonomics and Psychology at the Budapest University of Technology and Economics carried out a contract-based applied research project for the Generali-Providencia Insurance Co. Ltd. The Company was in the process of further developing the software used in its customer centers, and our Department contracted to assess the user interface. Both analytical and empirical usability evaluation methods were applied. In this paper, we highlight the new experiences of the INTERFACE testing methodology.