User Needs of Mobile Phone Wireless Search: Focusing on Search Result Pages

Authors:
Yeon Ji Kim;Sun Ju Jeon;Min Jeong Kim
Affiliations:
Terminal Application Development Team, Terminal Laboratory, R&D Group, KTF, Seoul, Korea;Terminal Application Development Team, Terminal Laboratory, R&D Group, KTF, Seoul, Korea;Terminal Application Development Team, Terminal Laboratory, R&D Group, KTF, Seoul, Korea
Venue:
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Year:
2009

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Abstract

Based on understanding differences between wired and wireless search, we analyzed user needs for mobile phone wireless search. According to this research, heavy wireless search users produce more traffic searching for information than searching for downloadable contents. Through several usability tests, we can get some design guidelines for wireless search result page. Users require different results and presentation for the results of general information keyword searches to media contents keyword searches. Users preferred representative labelling of categories. In addition, it is essential to minimize navigation of the search results.