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Situational language training for hotel receptionists
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E-learning paves the way to a new type of course, more student centred, granulized, on demand, and highly interactive. Natural Language Processing (NLP) technologies associated with other multimedia technologies can help to address the major issues raised by this new type of courses: interaction, personalization and reliable information access. This paper presents Exills, a true e-learning solution which integrates natural language processing tools and virtual reality. Exills is unique in that unlike most of the language learning systems, it focuses on improving learners' performance rather than learners' competence.