Framework for Supporting Decision Making in Learning Management System Selection

Authors:
Yuki Terawaki
Affiliations:
The University of Tokyo Graduate School of Arts and Sciences, Tokyo, Japan 153-8902
Venue:
Proceedings of the Symposium on Human Interface 2009 on Human Interface and the Management of Information. Information and Interaction. Part II: Held as part of HCI International 2009
Year:
2009

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Abstract

When introducing computer systems as well as the e-Learning systems such as Learning Management System (LMS), requirements analysis is very important. In recent years, it has been noted that most of the people who introduce e-Learning systems in Japan are non-professionals of information technology. Generally, requirements analysis is well known for being very difficult for the information technology professional, and even more difficult for the non-professional. Therefore, this paper proposes a framework for supporting decision-making in Learning Management Systems selection for the non-professional. Using Analytic Hierarchy Process (AHP) and Quality Function Deployment (QFD), this framework recommends a LMS based on the priority of requirements.