The Future of Enterprise Is with the Mobile Workforce: An International Field Study

Authors:
Lynn Rampoldi-Hnilo;Brent White;Michele Snyder;Chad Sampanes
Affiliations:
Oracle Mobile Applications User Experience, Boulder CO 80303;Oracle Mobile Applications User Experience, Boulder CO 80303;Oracle Mobile Applications User Experience, Boulder CO 80303;Oracle Mobile Applications User Experience, Boulder CO 80303
Venue:
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
Year:
2009

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Abstract

To create the most effective mobile applications, Oracle must understand how and in what contexts the mobile workforce is using their mobile devices. Oracle mobile researchers went into the workforce population and conducted an international, ethnographic field study to fully understand the mobile worker's needs, behaviors, and contextually based activities.