Describing User Interactions in Adaptive Interactive Systems

  • Authors:
  • Matthias Bezold

  • Affiliations:
  • Institute for Information Technology, University of Ulm, Ulm, Germany and Elektrobit Automotive Software, Erlangen, Germany

  • Venue:
  • UMAP '09 Proceedings of the 17th International Conference on User Modeling, Adaptation, and Personalization: formerly UM and AH
  • Year:
  • 2009

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Abstract

The description of the user-system interaction plays a crucial role in adaptive interactive systems, since the adaptations depend on this description. User actions in interactive systems can be described as a sequence of events, which are created by input through input devices as well as by the system as reactions to these inputs. An interactive system can observe these events and thus extract information about the user's behavior. This paper presents a two-step approach for describing user behavior from sequences of basic events. First, user actions are recognized in the sequence of interaction events by means of previously trained probabilistic automata. Second, a task model describes the higher-level user activity as a hierarchical composition of these actions. Different kinds of adaptive support can be derived from this description of user behavior, such as recommending next interaction steps to the user.