Relevance and retrieval evaluation: perspectives from medicine
Journal of the American Society for Information Science - Special issue: relevance research
Real life, real users, and real needs: a study and analysis of user queries on the web
Information Processing and Management: an International Journal
When will information retrieval be "good enough"?
Proceedings of the 28th annual international ACM SIGIR conference on Research and development in information retrieval
The Turn: Integration of Information Seeking and Retrieval in Context (The Information Retrieval Series)
User performance versus precision measures for simple search tasks
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
An analysis of two approaches in information retrieval: From frameworks to study designs
Journal of the American Society for Information Science and Technology
User adaptation: good results from poor systems
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
Discounted cumulated gain based evaluation of multiple-query IR sessions
ECIR'08 Proceedings of the IR research, 30th European conference on Advances in information retrieval
Interactive information seeking via selective application of contextual knowledge
Proceedings of the third symposium on Information interaction in context
MMM'11 Proceedings of the 17th international conference on Advances in multimedia modeling - Volume Part II
IR research: systems, interaction, evaluation and theories
ECIR'11 Proceedings of the 33rd European conference on Advances in information retrieval
Find it if you can: a game for modeling different types of web search success using interaction data
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
IR research: systems, interaction, evaluation and theories
ACM SIGIR Forum
Evaluation of an adaptive search suggestion system
ECIR'2010 Proceedings of the 32nd European conference on Advances in Information Retrieval
Journal of the American Society for Information Science and Technology
Influence of timeline and named-entity components on user engagement
ECIR'13 Proceedings of the 35th European conference on Advances in Information Retrieval
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The paper makes three points of significance for IR research: (1) The Cranfield paradigm of IR evaluation seems to lose power when one looks at human instead of system performance. (2) Searchers using IR systems in real-life use rather short queries, which individually often have poor performance. However, when used in sessions, they may be surprisingly effective. The searcher's strategies have not been sufficiently described and cannot therefore be properly understood, supported nor evaluated. (3) Searchers in real-life seek to optimize the entire information access process, not just result quality. Evaluation of output alone is insufficient to explain searcher behavior.