Usability evaluation of OpenWeb transcoding

  • Authors:
  • Elizabeth Uruchurtu;Ellie Lockley;Chris Roast;Inge De Bleecker

  • Affiliations:
  • Sheffield Hallam University, Sheffield, UK;Sheffield Hallam University, Sheffield, UK;Sheffield Hallam University, Sheffield, UK;Openwave Openwave Systems Inc., Redwood City, CA

  • Venue:
  • Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services
  • Year:
  • 2009

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Abstract

This paper describes collaborative work between industry and academia aimed at supporting the design and assessment of a transcoding service to support mobile phone internet browsing. The work demonstrates how research informed by user based assessment can be effectively and efficiently employed to inform and support industry. The paper describes a series of small scale, relatively rapid, evaluation studies that have focused on the comparative assessment of alternative transcoding approaches. These studies have: informed the design of OpenWeb transcoding; developed a number of easily efficient empirical assessment methods for mobile browsing; and provided a basis for focusing future user experience studies.