Communications of the ACM
Biometrics: advanced identity verification
Biometrics: advanced identity verification
Johnny 2: a user test of key continuity management with S/MIME and Outlook Express
SOUPS '05 Proceedings of the 2005 symposium on Usable privacy and security
Challenges and constraints to the diffusion of biometrics in information systems
Communications of the ACM - The semantic e-business vision
Does habituation affect fingerprint quality?
CHI '06 Extended Abstracts on Human Factors in Computing Systems
The Usability and Practicality of Biometric Authentication in the Workplace
ARES '06 Proceedings of the First International Conference on Availability, Reliability and Security
Usability evaluation of multi-modal biometric verification systems
Interacting with Computers
Red-Eye Blink, Bendy Shuffle, and the Yuck Factor: A User Experience of Biometric Airport Systems
IEEE Security and Privacy
Inky: a sloppy command line for the web with rich visual feedback
Proceedings of the 21st annual ACM symposium on User interface software and technology
User experience at NCR: an organisational overview
BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference
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Biometric authentication is the process of establishing an individual's identity through measurable characteristics of their behaviour, anatomy or physiology. Biometric technologies, such as fingerprint systems, are increasingly being used in a diverse range of contexts from immigration control, to banking and personal computing. As is often the case with emerging technologies, the usability aspects of system design have received less attention than technical aspects. Fingerprint systems pose a number of challenges for users and past research has identified issues with correct finger placement, system feedback and instruction. This paper describes the development of an interface for fingerprint systems using an iterative, participative design approach. During this process, several different methods for the presentation of instruction and feedback were identified. The different types of instruction and feedback were tested in a study involving 82 participants. The results showed that feedback had a statistically significant effect on overall system performance, but instruction did not. The design recommendations emerging from this study, and the use of participatory design in this context, are discussed.