Software process validation: quantitatively measuring the correspondence of a process to a model
ACM Transactions on Software Engineering and Methodology (TOSEM)
Topic Detection and Tracking: Event-Based Information Organization
Topic Detection and Tracking: Event-Based Information Organization
Mining Process Models from Workflow Logs
EDBT '98 Proceedings of the 6th International Conference on Extending Database Technology: Advances in Database Technology
Workflow mining: a survey of issues and approaches
Data & Knowledge Engineering
Workflow Mining: Discovering Process Models from Event Logs
IEEE Transactions on Knowledge and Data Engineering
Automated email activity management: an unsupervised learning approach
Proceedings of the 10th international conference on Intelligent user interfaces
On the collective classification of email "speech acts"
Proceedings of the 28th annual international ACM SIGIR conference on Research and development in information retrieval
Proceedings of the eleventh ACM SIGKDD international conference on Knowledge discovery in data mining
Mining frequent instances on workflows
PAKDD'03 Proceedings of the 7th Pacific-Asia conference on Advances in knowledge discovery and data mining
Journal of Intelligent Information Systems
Egidio: a non-invasive approach for synthesizing organizational models
Proceedings of the 34th International Conference on Software Engineering
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Workflow mining aims to find graph-based process models based on activities, emails, and various event logs recorded in computer systems. Current workflow mining techniques mainly deal with well-structured and -symbolized event logs. In most real applications where workflow management software tools are not installed, these structured and symbolized logs are not available. Instead, the artifacts of daily computer operations may be readily available. In this paper, we propose a method to map these artifacts and content-based logs to structured logs so as to bridge the gap between the unstructured logs of real life situations and the status quo of workflow mining techniques. Our method consists of two tasks: discovering workflow instances and activity types. We use a clustering method to tackle the first task and a classification method to tackle the second. We propose a method to combine these two tasks to improve the performance of two as a whole. Experimental results on simulated data show the effectiveness of our method.