Service-Level Agreements for Service-Oriented Computing

  • Authors:
  • Allan Clark;Stephen Gilmore;Mirco Tribastone

  • Affiliations:
  • Laboratory for Foundations of Computer Science, The University of Edinburgh, Scotland;Laboratory for Foundations of Computer Science, The University of Edinburgh, Scotland;Laboratory for Foundations of Computer Science, The University of Edinburgh, Scotland

  • Venue:
  • Recent Trends in Algebraic Development Techniques
  • Year:
  • 2009

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Abstract

Service-oriented computing is dynamic. There may be many possible service instances available for binding, leading to uncertainty about where service requests will execute. We present a novel Markovian process calculus which allows the formal expression of uncertainty about binding as found in service-oriented computing. We show how to compute meaningful quantitative information about the quality of service provided in such a setting. These numerical results can be used to allow the expression of accurate service-level agreements about service-oriented computing.