Design of communication in multimodal web interfaces

Authors:
Americo Talarico Neto;Renata Pontin de Mattos Fortes;Alessandro Rubim Assis;Júnia Coutinho Anacleto
Affiliations:
University of São Paulo, São Carlos, Brazil;University of São Paulo, São Carlos, Brazil;Federal University of São Carlos, São Carlos, Brazil;Federal University of São Carlos, São Carlos, Brazil
Venue:
Proceedings of the 27th ACM international conference on Design of communication
Year:
2009

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Abstract

In this paper we present our considerations for the design, development and evaluation of Web multimodal interfaces using as example the analysis and the results of three Case Studies. Two usability methods were applied in these Case Studies as part of our approach for Web multimodal interfaces design. The objective is to smooth the progress of the design activities provided by the Multimodal Web Approach (MMWA) recovering Design Rationale from previous projects and improving the usability and user experience in the multimodal interaction. From the experience got performing three case studies with the MMWA, we derive a general framework for design of communication in Web Multimodal Interfaces.