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During the development of web-based applications, communication and interaction issues have become even more important, due to the variety of user types that can work together. In this paper we describe the adoption of Model-Driven Development (MDD) approach to support a feasible way to help developers to take into account the issues, regarding to the Web users variety. In general, a good design of the interactions and communication issues implies in high cost and time consuming tasks, and requires that developers be flexible and rapidly change the conception of the interfaces. The meta-models approach presented in this paper aims to map interaction and communication requirements in a practical and useful way during the web application development.