Modelling and detecting decisions in multi-party dialogue

  • Authors:
  • Raquel Fernández;Matthew Frampton;Patrick Ehlen;Matthew Purver;Stanley Peters

  • Affiliations:
  • Stanford University;Stanford University;Stanford University;Stanford University;Stanford University

  • Venue:
  • SIGdial '08 Proceedings of the 9th SIGdial Workshop on Discourse and Dialogue
  • Year:
  • 2008

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Abstract

We describe a process for automatically detecting decision-making sub-dialogues in transcripts of multi-party, human-human meetings. Extending our previous work on action item identification, we propose a structured approach that takes into account the different roles utterances play in the decision-making process. We show that this structured approach outperforms the accuracy achieved by existing decision detection systems based on flat annotations, while enabling the extraction of more fine-grained information that can be used for summarization and reporting.