User development of applications: a study of a model of success

  • Authors:
  • Suzanne Rivard;Sid L Huff

  • Affiliations:
  • -;-

  • Venue:
  • SIGCPR '85 Proceedings of the twenty-first annual conference on Computer personnel research
  • Year:
  • 1985

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Abstract

Development of computer-based applications by end users themselves is a new phenomenon that is gaining rapid acceptance today. A field study of user development of computer-based applications (UDA) was carried out in ten large Canadian business enterprises. A research model representing the key success factors for UDA activities was developed from the available literature. In-depth interviews of users and DP managers in the firms were carried out to evaluate the model. A revised, improved version of the model emerged from those interviews. This paper presents and discusses the two versions of the model.