Modern meeting management and information retrieval: automatic protocol generation and meeting work

• Authors: Jennifer Schiller
• Venue: Proceedings of the 24th ACM SIGPLAN conference companion on Object oriented programming systems languages and applications
• Year: 2009

Communication is a key component in the daily software project management. It is the quintessential carrier of semantic information. But speech is transient and with it the information exchanged in meetings. To organize a successful meeting, some rules have to be followed. One is to summarize important - said - information in a written protocol to externalize the knowledge shared in the meeting. The act of manually writing meeting minutes implicate a lot of problems. The protocol is published too late, inconsistent, or incomplete, due to the limited perceptivity and time of the protocol writer. Hence, we focus on an approach to automatically generate protocols and make them accessible to the right person. Therefore, keyword spotting, based on a predefined and meeting-type dependent grammar, is applied to meeting recordings and the discussed information is extracted and accordingly pipelined into the project information workflow. This paper presents a lightweight framework of an information and knowledge management approach to capture communication in meetings.