The work of sustaining order in wikipedia: the banning of a vandal
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Work-to-rule: the emergence of algorithmic governance in Wikipedia
Proceedings of the 6th International Conference on Communities and Technologies
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This paper investigates software programs as non-human social actors in Wikipedia, arguing that influence must not be overlooked in social scientific research of the on-line encyclopedia project. Using statistical and archival methods, the roles of assisted editing programs and bots are examined. proportion of edits made by these non-human actors is shown to be significantly more than previously described in earlier research.