Personalized, interactive question answering on the Web

  • Authors:
  • Silvia Quarteroni

  • Affiliations:
  • University of Trento, Povo (TN), Italy

  • Venue:
  • KRAQ '08 Coling 2008: Proceedings of the workshop on Knowledge and Reasoning for Answering Questions
  • Year:
  • 2008

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Abstract

Two of the current issues of Question Answering (QA) systems are the lack of personalization to the individual users' needs, and the lack of interactivity by which at the end of each Q/A session the context of interaction is lost. We address these issues by designing and implementing a model of personalized, interactive QA based on a User Modelling component and on a conversational interface. Our evaluation with respect to a baseline QA system yields encouraging results in both personalization and interactivity.