A survey on HCI considerations in the software development life cycle: from practitioner's perspective

  • Authors:

  • Rogayah Abd Majid;Nor Laila Md Noor;Wan Adilah Wan Adnan;Suria Mansor

  • Affiliations:

  • Universiti Teknologi MARA, Malaysia;Universiti Teknologi MARA, Malaysia;Universiti Teknologi MARA, Malaysia;Universiti Teknologi MARA, Malaysia

  • Venue:
  • Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, Culture and Human
  • Year:
  • 2009

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Abstract

In the Human-computer interaction (HCI) literature, it has been recommended that user involvement and HCI considerations in the software development life cycle (SDLC) is an important mechanism for a successful system implementation. However, it is still unclear to what extend do the user involvement and HCI consideration have been adopted by software development practitioners. This paper reports the results of a survey on the importance of HCI in SDLC from practitioner perspective. The survey involves thirty two software designers. The objectives of the study are to identify the state of user involvement in SDLC and to identify the HCI elements that have been addressed. Results have found that many of practitioners involve users in SDLC, but majority are only during the requirement analysis phase. The findings also reveal that HCI elements on functionality are well addressed, however, the non-functionality elements such as cultural and affective values have not been emphasized by practitioners. The paper concludes with recommendation to further investigate on user awareness on the importance of user involvement in the software development.