EMCUD: a knowledge acquisition method which captures embedded meanings under uncertainty
International Journal of Man-Machine Studies
Role-Based Access Control Models
Computer
Proposed NIST standard for role-based access control
ACM Transactions on Information and System Security (TISSEC)
A Survey on Case-Based Planning
Artificial Intelligence Review
IEEE Transactions on Knowledge and Data Engineering
Digital Image Similarity for Geo-spatial Knowledge Management
ECCBR '02 Proceedings of the 6th European Conference on Advances in Case-Based Reasoning
A New Architecture of Object-Oriented Rule Base Management System
TOOLS '99 Proceedings of the 31st International Conference on Technology of Object-Oriented Language and Systems
An Efficient Scheduling Method for Query-Set-Based Broadcasting in Mobile Environments
ICDCSW '04 Proceedings of the 24th International Conference on Distributed Computing Systems Workshops - W7: EC (ICDCSW'04) - Volume 7
A Web based Conversational Case-Based Recommender System for Ontology aided Metadata Discovery
GRID '04 Proceedings of the 5th IEEE/ACM International Workshop on Grid Computing
ICITA '05 Proceedings of the Third International Conference on Information Technology and Applications (ICITA'05) Volume 2 - Volume 02
Application of Data Mining in Fault Diagnosis Based on Ontology
ICITA '05 Proceedings of the Third International Conference on Information Technology and Applications (ICITA'05) Volume 2 - Volume 02
Context enabled Multi-CBR based Recommendation Engine for E-commerce
ICEBE '05 Proceedings of the IEEE International Conference on e-Business Engineering
Ontology-Based Knowledge Retrieval in Organizational Memory
ICICIC '06 Proceedings of the First International Conference on Innovative Computing, Information and Control - Volume 1
User-Centric Content Negotiation for Effective Adaptation Service in Mobile Computing
IEEE Transactions on Software Engineering
Adaptive diagnosis in distributed systems
IEEE Transactions on Neural Networks
Introducing attribute risk for retrieval in case-based reasoning
Knowledge-Based Systems
Tool support for technology scouting using online sources
ER'11 Proceedings of the 30th international conference on Advances in conceptual modeling: recent developments and new directions
ICICA'11 Proceedings of the Second international conference on Information Computing and Applications
Expert Systems with Applications: An International Journal
A fuzzy rule-based approach for screening international distribution centres
Computers & Mathematics with Applications
Domain driven data mining in human resource management: A review of current research
Expert Systems with Applications: An International Journal
(OBIFS) isotropic image analysis for improving a predicting agent based systems
Expert Systems with Applications: An International Journal
Hi-index | 12.06 |
It is important to find the person with right expertise and the appropriate solutions in the specific field to solve a critical situation in a large complex system such as an enterprise level application. In this paper, we apply the experts' knowledge to construct a solution retrieval system for expert finding and problem diagnosis. Firstly, we aim to utilize the experts' problem diagnosis knowledge which can identify the error type of problem to suggest the corresponding expert and retrieve the solution for specific error type. Therefore, how to find an efficient way to use domain knowledge and the corresponding experts has become an important issue. To transform experts' knowledge into the knowledge base of a solution retrieval system, the idea of developing a solution retrieval system based on hybrid approach using RBR (rule-based reasoning) and CBR (case-based reasoning), RCBR (rule-based CBR), is proposed in this research. Furthermore, we incorporate domain expertise into our methodology with role-based access control model to suggest appropriate expert for problem solving, and build a prototype system with expert finding and problem diagnosis for the complex system. The experimental results show that RCBR (rule-based CBR) can improve accuracy of retrieval cases and reduce retrieval time prominently.