Software metrics (2nd ed.): a rigorous and practical approach
Software metrics (2nd ed.): a rigorous and practical approach
Measuring and Modeling Usage and Reliability for Statistical Web Testing
IEEE Transactions on Software Engineering - Special section on the seventh international software metrics symposium
Solid Software
Quality Attributes of Web Software Applications
IEEE Software
CMMI Guidlines for Process Integration and Product Improvement
CMMI Guidlines for Process Integration and Product Improvement
Defect Handling in Medium and Large Open Source Projects
IEEE Software
Evaluating Web Software Reliability Based on Workload and Failure Data Extracted from Server Logs
IEEE Transactions on Software Engineering
Software Quality Engineering: Testing, Quality Assurance, and Quantifiable Improvement
Software Quality Engineering: Testing, Quality Assurance, and Quantifiable Improvement
Web site success metrics: addressing the duality of goals
Communications of the ACM - Software product line
Web error classification and analysis for reliability improvement
Journal of Systems and Software
Communications of the ACM - ACM at sixty: a look back in time
Web reliability analysis and improvement
Web reliability analysis and improvement
Analysis of anomalies and failures in dynamic web applications
SEA '07 Proceedings of the 11th IASTED International Conference on Software Engineering and Applications
Software development team flexibility antecedents
Journal of Systems and Software
Hi-index | 0.00 |
In this paper, we examine external failures and internal faults traceable to web software and source contents. We develop related defect and quality measurements based on different perspectives of customers, users, information or service hosts, maintainers, developers, integrators, and managers. These measurements can help web information and service providers with their quality assessment and improvement activities to meet the quality expectations of their customers and users. The different usages of our measurement framework by different stakeholders of web sites and web applications are also outlined and discussed. The data sources include existing web server logs and statistics reports, defect repositories from web application development and maintenance activities, and source files. We applied our approach to four diverse websites: one educational website, one open source software project website, one online catalog showroom for a small company, and one e-Commerce website for a large company. The results demonstrated the viability and effectiveness of our approach.