Application areas and added value of knowledge base systems
Information and Management
Specifications in software prototyping
Journal of Systems and Software - Special issue on software engineering and knowledge engineering
Decision Support and Data Warehouse Systems
Decision Support and Data Warehouse Systems
Decision Support Systems and Intelligent Systems
Decision Support Systems and Intelligent Systems
Why Persist with DSS when the Real Issue is Improving Decision Making?
Proceedings of the IFIP TC8/WG8.3 Working Conference on Decision Support Systems: Experiences and Expectations
Quantifying requirements volatility effects
Science of Computer Programming
Expert Systems with Applications: An International Journal
A generic design environment for the rural industry knowledge acquisition
Knowledge-Based Systems
Environmental Modelling & Software
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This paper outlines the factors that affected the development of a knowledge based decision support system (KBDSS) during a period of rapid industry change. The development process was led by a steering committee consisting of farmers, extension officers and milk processor representatives. The committee requested that changes be made to the KBDSS as a response to different circumstances in the Australian dairy industry due to the deregulation of the milk market. These changes were implemented using the services of a software development, marketing and product placement company. The research indicates that the use of the recommended approaches to the development of a KBDSS did not work well in the rapidly changing environment and that the interpretation that is necessary to determine the effect of deregulation on farmers added conflict and complexity to the development process. Moreover, it was found that approaches such as prototyping and stakeholder involvement that are advocated in situations involving requirements uncertainty do not necessarily provide an adequate solution.