CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Multi-window displays for readers of lengthy texts
International Journal of Man-Machine Studies
Text, context, and hypertext: writing with and for the computer
Creating a style for online help
Text, context, and hypertext: writing with and for the computer
The complete Hypercard handbook
The complete Hypercard handbook
Formative design evaluation of superbook
ACM Transactions on Information Systems (TOIS)
Transforming text into hypertext for a compact disc encyclopedia
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The matters that really matter for hypertext usability
HYPERTEXT '89 Proceedings of the second annual ACM conference on Hypertext
Writing better computer user documentation: from paper to hypertext (version 2.0)
Writing better computer user documentation: from paper to hypertext (version 2.0)
Hypertext: concepts, systems and applications
Document Examiner: delivery interface for hypertext documents
HYPERTEXT '87 Proceedings of the ACM conference on Hypertext
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Complex information processing: a file structure for the complex, the changing and the indeterminate
ACM '65 Proceedings of the 1965 20th national conference
Scholarly research process: investigating the effects of link type and directionality
Proceedings of the 20th ACM conference on Hypertext and hypermedia
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Little is known about Hypertext writing style. This study examines the effects of link quantity and quality on usability. Our chosen domain is technical documentation which has a very regular writing style and organization. We compare two Hypertext Networks: one network has intuitively created links and the other is an algorithmic enhancement of it. The enhanced network has the same number of destination links, but more total link-anchors.Twelve subjects (six for each system) were asked to answer a set of eleven questions by navigating through the networks. We were interested in investigating three issues: efficiency (how many nodes need to be visited), speed (how much time is required) and accuracy (what is the error rate).Results showed that the lightly linked network required users to visit significantly more nodes to answer a question than the heavily linked equivalent. Heavy linking enabled users to find the answers to questions more quickly, but not significantly so. There was little difference in the error rate.