Start Trusting Strangers? Bootstrapping and Prediction of Trust
WISE '09 Proceedings of the 10th International Conference on Web Information Systems Engineering
Trustworthy interaction balancing in mixed service-oriented systems
Proceedings of the 2010 ACM Symposium on Applied Computing
Modeling and mining of dynamic trust in complex service-oriented systems
Information Systems
Interaction-driven self-adaptation of service ensembles
CAiSE'10 Proceedings of the 22nd international conference on Advanced information systems engineering
Modeling context-aware and socially-enriched mashups
Proceedings of the 3rd and 4th International Workshop on Web APIs and Services Mashups
A taxonomy of trust oriented approaches for services computing
Proceedings of the 13th International Conference on Information Integration and Web-based Applications and Services
Creating mobile ad hoc workflows with Twitter
Proceedings of the 27th Annual ACM Symposium on Applied Computing
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Many collaboration platforms are realized as service-oriented systems enabling flexible compositions of services and support of interactions. Interactions between entities in such systems do not only span software services, but also human actors. A mixed service-oriented system is therefore composed of human and software services. In open environments, interactions between people and services are highly dynamic and often influenced by the role and reputation of collaboration partners. In this paper we present an architecture for the management of trust in such mixed systems environments. In contrast to traditional solutions that typically focus on the matching of actors' skills and competencies with collaboration requirements only, we propose a trust-based 'feedback loop' enabling the inference and consideration of trust relationships based on observed interactions. This cycle, spanning interaction monitoring, trust analysis, trust-enabled collaboration planning, and trust-supported execution of activities and tasks, permits dynamic and trust-aware collaborations in service-oriented environments.