Challenges to cognitive systems engineering: understanding qualitative aspects of control actions

Authors:
Morten Lind
Affiliations:
Technical University of Denmark, Kongens, Lyngby
Venue:
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Year:
2009

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Abstract

The paper discusses the future role of Cognitive Systems Engineering (CSE) in contributing to integrated design of process, automation and human machine systems. Existing concepts and methods of Cognitive Systems Engineering do not integrate well with control theory and industrial automation tools. It is argued that better integration may be obtained by deeper understanding of the purposes of control actions. Examples show how process functions and control purposes are integrated in Multilevel Flow Modeling. The paper concludes that these results should be considered in future developments of CSE.