Use errors and usability problems in relation to automation levels of medical devices

Authors:
Lars-Ola Bligård;Jonas Andersson
Affiliations:
Chalmers University of Technology, Göteborg, Sweden;Chalmers University of Technology, Göteborg, Sweden
Venue:
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Year:
2009

Citing 4
Cited 0

Usability Engineering

Usability Engineering
Joint Cognitive Systems

Joint Cognitive Systems
An analytical approach for predicting and identifying use error and usability problem

USAB'07 Proceedings of the 3rd Human-computer interaction and usability engineering of the Austrian computer society conference on HCI and usability for medicine and health care
The Design of Everyday Things

The Design of Everyday Things

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Abstract

This paper is a reflection on the role of levels of automation in medical device usability. The reflection is based on a comparison of results from two independent usability evaluations on dialysis machines (one newer and one older). Usability problems were found that could be traced back to the use interface design and automation level of the machines. The comparison showed that there was a difference in usability problem types at different levels of automation and a conclusion was that the usability aspect becomes even more important as the level of automation increases.