Improving Access to Services through Intelligent Contents Adaptation: The SAPI Framework

Authors:
Nicola Capuano;Gaetano Rocco Maio;Pierluigi Ritrovato;Giacomo Scibelli
Affiliations:
Research Center on Software Technologies, University of Sannio, Italy and Dept. of Information Engineering and Applied Mathematics, University of Salerno, Italy;Information Technology Services S.p.a., Italy;Research Center on Software Technologies, University of Sannio, Italy and Dept. of Information Engineering and Applied Mathematics, University of Salerno, Italy;Poste Italiane S.p.A., Italy
Venue:
WSKS '09 Proceedings of the 2nd World Summit on the Knowledge Society: Visioning and Engineering the Knowledge Society. A Web Science Perspective
Year:
2009

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Abstract

Nowadays, every public or private company has to provide the access to their services through Internet. Unfortunately, the access channels and devices increase both in numbers and heterogeneity. We started few years ago with a PC, wired connected to Internet, moved to wireless access through mobile phone and looking, in the next future, at wearable devices. If we also would like to take into account the user's preferences and his possible handicap we easily realise that combinations increase exponentially making impossible to adapt everything. The paper presents a rule based framework allowing to automatically adapt contents and services according to device capability, communication channel, user preferences and access context.