Futuring e-government: governance and policy implications for designing an ICT-enabled knowledge society

  • Authors:
  • Gianluca Misuraca

  • Affiliations:
  • Swiss Federal Institute of Technology in Lausanne, EPFL, Lausanne, Switzerland

  • Venue:
  • Proceedings of the 3rd international conference on Theory and practice of electronic governance
  • Year:
  • 2009

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Abstract

The purpose of this paper is to discuss the relation between Governance and Information and Communications Technologies (ICTs) and its implications for policy design in a period of global turbulence and uncertainty. After briefly introducing some of the challenges characterizing the building of an "ICT-enabled Knowledge-Society", and the implications of ICTs for development, the paper discusses potential and limits of e-Government vs. e-Governance. In defining the organizational and institutional dimension underpinning ICT-enabled Governance models, the paper positions e-Government activities within the broader framework of e-Governance (i.e., the governance with and of ICT), as a learning type of dynamics. e-governance involves at the same time a constrained and open relationship with local and global actors and the redefinition of the interaction between freedom and dependencies. Furthermore, the paper presents an overview of selected mega-trends in the area of ICTs and their policy implications for Governments, with a special focus on the case of the European Union. In doing so, the paper introduces some key policy issues around the governance "with and of ICTs", exploring future perspectives towards building an ICT-enabled Knowledge-Society. In this regard, it is important to outline a key question around which the paper is built: what kind of changes will take place in society in the next 10--20 years? And what will be the role of ICTs and emerging technologies in particular, in government operations? The paper concludes identifying clues of the potential benefits, as well as the risks and barriers connected to ICT-enabled governance, and the expected impacts on society in view of further research.