Information systems failures—a survey and classification of the empirical literature
Oxford Surveys in Information Technology
Why information systems fail: a case study approach
Why information systems fail: a case study approach
Software failure: management failure: amazing stories and cautionary tales
Software failure: management failure: amazing stories and cautionary tales
EDI, organizational change and flexible strategies
Information technology and organizational transformation
The Wealth of Nations
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eGovernment initiatives have to take optimum advantage of the opportunities offered by the use modern technologies increasing productivity and improving operational efficiencies while leading to reduced costs. However, many eGovernment initiatives are unsuccessful leading to huge loss of money within the Public Sector and also to loss of trust on new technologies from the side of stakeholders. The online public service delivery brings with it a whole nexus of problems that cannot be solved by technological means alone. The technical perspective can fails to bear fruit. In developing and maintaining online public services and in order to encourage a climate of cooperation it is vital to redefine existing working practices considering the socio-organizational relationships in which they take place. In this paper, we propose a model of abstract and functional dimensions that affect the success of eGovernment initiatives. On the basis of our model, necessary short life cycle solutions must evolve towards a final solution that allows a reliable and flexible accomplishment of modernization projects. In this context, our contribution could be used as a metaphor to represent the necessary management of eGovernment initiatives.