Public sector IT governance: from frameworks to action

  • Authors:
  • Anna Raup-Kounovsky;Jana Hrdinová;Donna S. Canestraro;Theresa A. Pardo

  • Affiliations:
  • Center for Technology in Government, Albany, NY;Center for Technology in Government, Albany, NY;Center for Technology in Government, Albany, NY;Center for Technology in Government, Albany, NY

  • Venue:
  • Proceedings of the 3rd international conference on Theory and practice of electronic governance
  • Year:
  • 2009

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Abstract

The use of information technology (IT) in government represents a significant investment of public resources. Designing a decision-making framework for enterprise IT governance can enable public sector organizations to make more consistent and transparent decisions about technology strategies and investments. By clearly articulating how decisions are made, governments can also demonstrate greater accountability for their use of public resources in IT implementation. This poster draws upon a project conducted by the Center for Technology in Government (CTG) to develop a prototype model of enterprise IT governance for a U.S. state government. Based on data from stakeholders within this state development process and interviews with IT executives from 10 additional U.S. state governments, we offer observations about how public sector entities design, implement, and redesign their IT governance frameworks.