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In the paper we show how rule-based inference can be made more flexible by exploiting semantic information associated with the concepts involved in the rules. We introduce flexible forms of common sense reasoning in which whenever no rule applies to a given situation, the inference engine can fire rules that apply to more general or to similar situations. This can be obtained by defining new forms of match between rules and the facts in the working memory and new forms of conflict resolution. We claim that in this way we can overcome some of the brittleness problems that are common in rule-based systems.