"Act natural": instructions, compliance and accountability in ambulatory experiences
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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It has been proposed that the current design of in-vehicle displays may not be appropriate for the older driver. This paper describes an empirical, road-based investigation of the benefits to older and younger drivers of providing landmarks within the instructions presented by an in-vehicle navigation system. Thirty two participants navigated a challenging urban route using either landmarks or distance information to identify the location of forthcoming manoeuvres. A range of driver behaviour measures were collected, including visual glance data, driving errors, driver workload, navigation errors, navigation confidence, and pre and post-trial driver attitudinal responses. Results show that, for older and younger drivers, landmarks reduced the time spent glancing to a visual display, reduced navigation and driving errors, and influenced driver confidence. There were some key differences between the older and younger drivers. The wider implications for the design of in-car interfaces for the older driver are discussed.