Technologies for knowledge-building discourse
Communications of the ACM - Special issue on technology in K–12 education
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting Trust in Virtual Communities
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
A Process Model for Building Social Capital in Virtual Learning Communities
ICCE '02 Proceedings of the International Conference on Computers in Education
Virtual communities and team formation
Crossroads
Case studies in research: Is social capital effective for online learning?
Information and Management
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In this work, we focus on the relation between trust and the creation of social capital in specific organisations, i.e., Virtual Learning Communities (VLCs). We aim at demonstrating that effective online collaboration and knowledge construction are enabled by a set of trust-related elements which are grounding elements influencing results, motivation, collaboration and cognitive overload; these elements must be accounted for to sustain the overall learning process. To this extent, we provide an investigation model – a questionnaire – to point out the relation between trust and social capital as it is perceived by VLC members of a postgraduate online course. The result of the analysis of the questionnaire is the identification of trust-related elements and indicators to be used in the setup for building a more effective, collaboration-oriented online educational environment.