Development of a hand-held computer platform for real-time behavioral assessment of physicians and nurses

  • Authors:

  • Nabyl Tejani;Timothy R. Dresselhaus;Matthew B. Weinger

  • Affiliations:

  • Yale University, 300 George Street, New Haven, CT 06511, USA;San Diego School of Medicine, The San Diego VA Health Care System, The San Diego Children's Hospital, USA and Department of Medicine, University of California, San Diego, USA;Departments of Anesthesiology, Biomedical Informatics, and Medical Education, Center for Perioperative Research in Quality, Vanderbilt University School of Medicine, Nashville, USA and Geriatric R ...

  • Venue:
  • Journal of Biomedical Informatics
  • Year:
  • 2010

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Abstract

We developed a hand-held data collection tool to facilitate real-time collection of data on the factors that affect hospital staff performance. To assure high-yield of data from busy clinicians, the design objectives included low response burden, the ability to collect complex real-time data in dynamic work environments, and automated data integration. Iterative user-centered design of custom interfaces resulted in a dynamic intuitive platform where branching logic was applied to present a series of survey questions dependent on the participant's responses. Over a 12-month period, 304 inpatient physicians and nurses completed (with minimal initial training) a total of 11,381 survey responses. For randomly timed repeated survey prompts, complete (73%) or partial (12%) responses were obtained in a median time of 96s.