The vocabulary problem in human-system communication
Communications of the ACM
A knowledge-based approach to organizing retrieved documents
AAAI '99/IAAI '99 Proceedings of the sixteenth national conference on Artificial intelligence and the eleventh Innovative applications of artificial intelligence conference innovative applications of artificial intelligence
A review of web searching studies and a framework for future research
Journal of the American Society for Information Science and Technology
Usability Engineering
Faceted metadata for image search and browsing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Faced with the challenges to design an easy-to-use, immediately comprehensible and powerful expert-user interface to search very large document collections in the life sciences, we developed several system prototypes. Their main features were faceting of the domain vocabulary for browsing and searching, flexible search-state-dependent drilling of the terminological hierarchy, dynamic query term auto-completions, and highlighting of matched terms (including synonyms and spelling variants). Under lab conditions we then evaluated these features in several task-based scenarios using camera recordings, thinking-aloud protocols and questionnaires. The results reveal that faceting and highlighting were very well received, while autocompletions seemed less important or were misconceptualized as spelling aids.