Modeling and analyzing resource-constrained business processes

Authors:
Cesar Oliveira;Ricardo Lima;Thiago Andre;Hajo A. Reijers
Affiliations:
Center of Informatics, Federal University of Pernambuco, Recife, Brazil;Center of Informatics, Federal University of Pernambuco, Recife, Brazil;Politechnique School of Pernambuco, University of Pernambuco, Recife, Brazil;Information Systems, Eindhoven University of Technology, Eindhoven, The Netherlands
Venue:
SMC'09 Proceedings of the 2009 IEEE international conference on Systems, Man and Cybernetics
Year:
2009

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Abstract

In this paper we review several approaches for the performance evaluation of business workflows and propose an approach based on Generalized Stochastic Petri Nets, which presents desirable characteristics, such as analytic solutions. We present a case study demonstrating the application of our proposal and compare the results with that obtained by a colored Petri net model.