The cost structure of sensemaking
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Facilitated hypertext for collective sensemaking: 15 years on from gIBIS
Proceedings of the 12th ACM conference on Hypertext and Hypermedia
Personal information geographies
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Hunter gatherer: interaction support for the creation and management of within-web-page collections
Proceedings of the 11th international conference on World Wide Web
Faceted metadata for image search and browsing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
City lights: contextual views in minimal space
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Journal of Computing Sciences in Colleges
Using Semantic Networks for Knowledge Representation in an Intelligent Environment
PERCOM '03 Proceedings of the First IEEE International Conference on Pervasive Computing and Communications
A document corpus browser for in-depth reading
Proceedings of the 4th ACM/IEEE-CS joint conference on Digital libraries
Sources of structure in sensemaking
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Fast, flexible filtering with phlat
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Piggy Bank: Experience the Semantic Web inside your web browser
Web Semantics: Science, Services and Agents on the World Wide Web
CiteSense: supporting sensemaking of research literature
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Sensemaking is an ill-defined, iterative and complex activity concerned with the way people approach the process of collecting, organizing and creating representations of information. The user needs to be supported in two cognitive tasks: 'representation construction', which involves finding an appropriate structure to aid sensemaking and 'encoding', which is populating that structure with meaningful information. Much work has been completed in the area of encoding, but the forms of representation construction and how they can be better supported in software requires further investigation. This paper reports on the design, implementation and evaluation of a web-based sensemaking tool called Coalesce. It tightly integrates search facilities with the representation construction task through the SenseMap -- an innovative interactive hierarchical mechanism for displaying, structuring and storing selected information. Results from controlled experiments indicate that Coalesce enhances users' searching, gathering and organizing tasks when compared to a standard browser and word processor combination, but without imposing an additional cognitive load.