Managing the software process
What small business and small organizations say about the CMM: experience report
ICSE '94 Proceedings of the 16th international conference on Software engineering
Reflective systems development
Scandinavian Journal of Information Systems
Thinking objectively: software process improvement in the small
Communications of the ACM
Knowledge capability and maturity in software management
ACM SIGMIS Database - Special issue on infomration systems: current issues and future changes
Situated assessment of problems in software development
ACM SIGMIS Database - Special issue on infomration systems: current issues and future changes
Improving software organizations: from principles to practice
Improving software organizations: from principles to practice
Scandinavian Journal of Information Systems
Three Process Perspectives: Organizations, Teams, and People
Annals of Software Engineering
Experiences in the Application of Software Process Improvement in SMES
Software Quality Control
Making Sense of Measurement for Small Organizations
IEEE Software
Software Experience Bases: A Consolidated Evaluation and Status Report
PROFES '00 Proceedings of the Second International Conference on Product Focused Software Process Improvement
CMMI Guidlines for Process Integration and Product Improvement
CMMI Guidlines for Process Integration and Product Improvement
CMMI Distilled: A Practical Introduction to Integrated Process Improvement
CMMI Distilled: A Practical Introduction to Integrated Process Improvement
Process Improvement in Four Small Software Companies
ASWEC '01 Proceedings of the 13th Australian Conference on Software Engineering
Software Process Improvement: Blueprints versus Recipes
IEEE Software
Team structure and team performance in IS development: a social network perspective
Information and Management
ICGSE '07 Proceedings of the International Conference on Global Software Engineering
A Vertical Approach to Knowledge Management: Codification and Personalization in Software Processes
International Journal of Human Capital and Information Technology Professionals
Hi-index | 0.00 |
Software process improvement in small organisation is often problematic and communication and knowledge sharing is more informal. To improve software processes we need to understand how they communicate and share knowledge. In this article have studied the company SmallSoft through action research. In the action research we have applied the framework of social network analysis and we show this can be used to understand the underlying structures of communication and knowledge sharing between software developers and managers. We show in detail how the analysis can be done and how the management can utilise the findings. From this we conclude that social network analysis was a useful framework together with accompanying tools and techniques. Copyright © 2009 John Wiley & Sons, Ltd.