Designing TramMateña context-aware mobile system supporting use of public transportation
Proceedings of the 2003 conference on Designing for user experiences
ACM Transactions on Computer-Human Interaction (TOCHI)
Mobility agents: guiding and tracking public transportation users
Proceedings of the working conference on Advanced visual interfaces
Optimal Slack Time for Schedule-Based Transit Operations
Transportation Science
Location-Aware Tools for Improving Public Transit Usability
IEEE Pervasive Computing
Proceedings of the 12th international ACM SIGACCESS conference on Computers and accessibility
Field trial of Tiramisu: crowd-sourcing bus arrival times to spur co-design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Enhancing independence and safety for blind and deaf-blind public transit riders
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mining mobility data to minimise travellers' spending on public transport
Proceedings of the 17th ACM SIGKDD international conference on Knowledge discovery and data mining
How smart is your smartcard?: measuring travel behaviours, perceptions, and incentives
Proceedings of the 13th international conference on Ubiquitous computing
Proceedings of the 13th international conference on Ubiquitous computing
StopFinder: improving the experience of blind public transit riders with crowdsourcing
The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
Sustainably unpersuaded: how persuasion narrows our vision of sustainability
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
RMob - a mobile app for real time information in urban transportation
Proceedings of the International Working Conference on Advanced Visual Interfaces
Citadel: a community platform for archiving travel data
Proceedings of the 6th ACM workshop on Next generation mobile computing for dynamic personalised travel planning
Exploring sustainability research in computing: where we are and where we go next
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
Experiences with a social travel information system
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
Mining temporal patterns of transport behaviour for predicting future transport usage
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Informing the design of future transport information services with travel behaviour data
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility
Motivating contribution in a participatory sensing system via quid-pro-quo
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
The railway blues: affective interaction for personalised transport experiences
Proceedings of the 12th International Conference on Mobile and Ubiquitous Multimedia
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Public transit systems play an important role in combating traffic congestion, reducing carbon emissions, and promoting compact, sustainable urban communities. The usability of public transit can be significantly enhanced by providing good traveler information systems. We describe OneBusAway, a set of transit tools focused on providing real-time arrival information for Seattle-area bus riders. We then present results from a survey of OneBusAway users that show a set of important positive outcomes: strongly increased overall satisfaction with public transit, decreased waiting time, increased transit trips per week, increased feelings of safety, and even a health benefit in terms of increased distance walked when using transit. Finally, we discuss the design and policy implications of these results and plans for future research in this area.