Lurker demographics: counting the silent
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Real life, real users, and real needs: a study and analysis of user queries on the web
Information Processing and Management: an International Journal
Questions in, knowledge in?: a study of naver's question answering community
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
'Helpfulness' in online communities: a measure of message quality
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Online communities have become an essential instrument for obtaining valuable information on the web. With today's community jungle, however, users find it increasingly difficult to find and decide on appropriate online communities. Therefore, we propose the concept of a meta-community conceived as being a social gateway to guide users through a vast number of different online communities within a certain domain. We present a proof-of-concept study of our meta-community prototype and discuss implications for the community landscape as well as for the satisfaction of user needs.