Investigating an appropriate design for personal firewalls

Authors:
Fahimeh Raja;Kirstie Hawkey;Konstantin Beznosov;Kellogg S. Booth
Affiliations:
The University of British Columbia, Vancouver, BC, Canada;The University of British Columbia, Vancouver, BC, Canada;The University of British Columbia, Vancouver, BC, Canada;The University of British Columbia, Vancouver, BC, Canada
Venue:
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Year:
2010

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Abstract

Personal firewalls are an important aspect of security for home computer users, but little attention has been given to their usability. We conducted semi-structured interviews to understand participants' knowledge, requirements, expectations, and misconceptions for personal firewalls. Analysis of 10 interviews shows that different design decisions (i.e., level of automation, multiple profile settings) are appropriate for users with different levels of security knowledge and experience.