Performance evaluation of voice interaction as a universal web interface

  • Authors:

  • Yu-Ming Fei;Chiuhsiang Joe Lin;Min-Ting Chen;Chih-Cheng Chiang

  • Affiliations:

  • Department of Industrial Engineering, Chung Yuan Christian University, Chung Li, Taiwan, R.O.C.;Department of Industrial Engineering, Chung Yuan Christian University, Chung Li, Taiwan, R.O.C.;Department of Industrial Engineering, Chung Yuan Christian University, Chung Li, Taiwan, R.O.C.;Department of Industrial Engineering, Chung Yuan Christian University, Chung Li, Taiwan, R.O.C.

  • Venue:
  • UAHCI'07 Proceedings of the 4th international conference on Universal access in human-computer interaction: applications and services
  • Year:
  • 2007

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Abstract

A speech interface sometimes provides easy access to WWW information since it makes browser potentially more friendly and powerful. This study first made a comparison between a voice and a keyboard input task. It then compared the voice interface with the keyboard, mouse, and combination of keyboard and mouse with three WWW browsing tasks. The experimental results showed that the voice interface performed the input task faster than the keyboard. The voice interface reached an input accuracy of 92% after sufficient learning. In the WWW browsing tasks, the voice performed poorly in terms of completion time, compared to the keyboard, mouse, or both. Nevertheless, the voice interface can be used to complete the three assigned tasks without problems. The study showed that voice interaction can be used as a universal web interface, especially for those who are unable to use the mouse and keyboard due to disabilities.