Cognitive dust: a framework that builds from CSCW concepts to provide situated support for small group work

Authors:
Terence Blackburn;Paul Swatman;Rudi Vernik
Affiliations:
University of South Australia, School of Computer and Information Science, South Australia;University of South Australia, School of Computer and Information Science, South Australia;University of South Australia, School of Computer and Information Science, South Australia and Defence, Science and Technology Organisation, Edinburgh, South Australia
Venue:
CSCWD'06 Proceedings of the 10th international conference on Computer supported cooperative work in design III
Year:
2006

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Abstract

The aim of this paper is to describe a framework that extends and combines two CSCW theories, Situated Action (SA) and Distributed Cognition (DC), to provide situated support for human activities in small workgroups. SA characterises teamwork as unpredictable, ill structured or emergent (often all of these) and people need creative processes to find solutions to their problems. In order to provide support, we draw on DC. We extend this concept into a framework called Cognitive Dust, which is composed of cognitive processes and anything observable in a focus domain. Cognitive Dust, which is collected through a multi modal infrastructure, allows us to measure complexity in various aspects of workspace activities and we use complexity as a marker for creativity. This allows us to identify when creativity is occurring and suggests opportunities for providing dynamic, contextually relevant, situated support for the group. This paper describes Cognitive Dust, which is the first step in a research project that will ultimately enable a computer infrastructure to provide group support without human assistance.