Deriving a valid process simulation from real world Experiences

Authors:
Christoph Dickmann;Harald Klein;Thomas Birkhölzer;Wolfgang Fietz;Jürgen Vaupel;Ludger Meyer
Affiliations:
Siemens Medical Solutions, Erlangen, Germany;Siemens, München, Germany;University of Applied Sciences Konstanz, Konstanz, Germany;Siemens Medical Solutions, Erlangen, Germany;Siemens Medical Solutions, Erlangen, Germany;Siemens, München, Germany
Venue:
ICSP'07 Proceedings of the 2007 international conference on Software process
Year:
2007

Citing 2
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Abstract

This paper presents a systematic approach to develop and configure a process simulation model that relates process capabilities to business parameters in order to support process improvement projects within Siemens. The research work focuses on the systematic set up of a validated and acknowledged model that matches the company's process improvement needs by involving experts to adapt an existing mathematical framework and simulation application. The methodology consists of three complementary steps: An approved conceptual model is used as structural skeleton, quantitative parameters are derived by a prospective expert survey, and final adaptation and customization is facilitated in order to be useable for process experts themselves (instead of model developers).