A multi-agent architecture for an intelligent website in insurance

  • Authors:
  • Catholijn M. Jonker;Remco A. Lam;Jan Treur

  • Affiliations:
  • Vrije Universiteit Amsterdam, Department of Artificial Intelligence, Amsterdam, The Netherlands;Vrije Universiteit Amsterdam, Department of Artificial Intelligence, Amsterdam, The Netherlands and Ordina Utopics BV, Leusden, The Netherlands;Vrije Universiteit Amsterdam, Department of Artificial Intelligence, Amsterdam, The Netherlands

  • Venue:
  • CIA'99 Proceedings of the 3rd international conference on Cooperative information agents III
  • Year:
  • 1999

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Abstract

In this paper a multi-agent architecture for intelligent Websites is presented and applied in insurance. The architecture has been designed and implemented using the compositional development method for multi-agent systems DESIRE. The agents within this architecture are based on a generic broker agent model. It is shown how it can be exploited to design an intelligent Website for insurance, developed in co-operation with the software company Ordina Utopics and an insurance company.