The Portland experience: a report on a distributed research group
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Techniques for addressing fundamental privacy and disruption tradeoffs in awareness support systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Your place or mine? Learning from long-term use of audio-video communication
Computer Supported Cooperative Work
Providing presence cues to telephone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Human-Computer Interaction
Context Awareness and Uncertainty in Collocated Collaborative Systems
Groupware: Design, Implementation, and Use
Beyond the channel: A literature review on ambient displays for learning
Computers & Education
| Hi-index | 0.00 |
Several evaluations of team awareness systems showed, that interruptions and privacy violations during usage often lead to the rejection of the system by users. Most authors argue that this rejection is due to a fundamental dual trade-off between sending awareness information and privacy, and between receiving awareness information and disruption or resource consumption. While the assumption of a fundamental trade-off is widely accepted in state-of-the-art research, this paper disputes the predominant hypothesis. Instead, it is argued, that the trade-off is not of fundamental nature, but caused by neglecting elementary aspects in the design process. In order to verify this line of argument, a novel interface concept for mediating socioemotional awareness information is presented. To verify the validity of the conceptual approach, several evaluations were conducted. The evaluations verified the approach of this paper and showed, that a cautious interface design can enhance user privacy in multi-user awareness systems and minimize disruptive effects on primary tasks, without reducing awareness mediation and usability.