Expert systems evaluation proposal

Authors:
Paula Miranda;Pedro Isaias;Manuel Crisostomo
Affiliations:
Escola Superior de Tecnologia de Setúbal, Instituto Politécnico de Setúbal, Setúbal, Portugal;Universidade Aberta, Lisboa, Portugal;Faculdade de Ciências e Tecnologia, Universidade de Coimbra, Coimbra, Portugal
Venue:
Proceedings of the 2007 conference on Human interface: Part I
Year:
2007

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Abstract

It is well recognized that the evaluation of the expert systems is very important and difficult. This paper relates to the important issue of Expert System evaluation. A methodology for addressing the problem is presented. As evaluation model is proposed with the following main criteria: Usability; impact of the system in the behaviour and decisions of the user; Impact of the quality of the information provided to the user; financial impact; usefulness.